THIS PRIVACY POLICY is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the Rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature. THIS PRIVACY POLICY is a legally binding document between you and CENTREAL BAZAAR (both terms defined below). The terms of this privacy policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and Centreal Bazaar for your use of the website (defined below). This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology act, 2000; that require publishing of the privacy policy for collection, use, storage and transfer of sensitive personal data or information. PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITE, YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE. YOU HEREBY PROVIDE YOUR UNCONDITIONAL CONSENT OR AGREEMENTS TO CENTREAL BAZAAR AS PROVIDED UNDER SECTION 43A AND SECTION 72A OF INFORMATION TECHNOLOGY ACT, 2000. By providing us your Information or by making use of the facilities provided by the Website, you hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by Centreal Bazaar as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person. Centreal Bazaar India Limited and its subsidiaries and affiliates and Associate Companies (individually and/ or collectively, "Centreal Bazaar") is/are concerned about the privacy of the data and information of users (including sellers and buyers/customers whether registered or non-registered) accessing, offering, selling or purchasing products or services on Centreal Bazaar's websites, mobile sites or mobile applications ("Website") on the Website and otherwise doing business with Centreal Bazaar. "Associate Companies" here shall have the same meaning as ascribed in Companies Act, 2013. The terms "We" / "Us" / "Our" individually and collectively refer to each entity being part of the definition of Centreal Bazaar and the terms "You" /"Your" / "Yourself" refer to the users. This Privacy Policy is a contract between You and the respective Centreal Bazaar entity whose Website You use or access or You otherwise deal with. This Privacy Policy shall be read together with the respective Terms of Use or other terms and condition of the respective Centreal Bazaar entity and its respective Website or nature of business of the Website. Centrealtohome.com recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.Centrealtohome.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. Centrealtohome.com is a property of Centreal Bazaar India Limited, an Indian Company registered under the Companies Act, 2013 having its Registered Office at Ajiyal complex building,3rd floor Door No:14/816 & 14/817, Mavalipuram colony, Vayusena Road,Opposite: Postoffice Kakkanad, Kakkanad (P.O), Ernakulam- 682030 You hereby represent to Centreal Bazaar that:
• The Information you provide to Centreal Bazaar from time to time is and shall be authentic, correct, current and updated and You have all the rights, permissions and consents as may be required to provide such Information to Centreal Bazaar.
• Your providing the Information to Centreal Bazaar and Centreal Bazaar's consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.
• Centreal Bazaar and each of Centreal Bazaar entities officers, directors, contractors or agents shall not be responsible for the authenticity of the Information that You or any other user provide to Centreal Bazaar. You shall indemnify and hold harmless Centreal Bazaar and each of Centreal Bazaar entities officers, directors, contracts or agents and any third party relying on the Information provided by You in the event You are in breach of this Privacy Policy including this provision and the immediately preceding provision above.
• Your Information will primarily be stored in electronic form however certain data can also be stored in physical form. We may store, collect, process and use your data in countries other than Republic of India but under compliance with applicable laws. We may enter into agreements with third parties (in or outside of India) to store or process your information or data. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information / data.
• Purpose for collecting, using, storing and processing Your Information Centreal Bazaar collects, uses, stores and processes Your Information for any purpose as may be permissible under applicable laws (including where the applicable law provides for such collection, usage, storage or processes in accordance with the consent of the user) connected with a function or activity of each of Centreal Bazaar entities and shall include the following:
• To facilitate Your use of the Website or other services of Centreal Bazaar entities;
• To respond to Your inquiries or fulfil Your requests for information about the various products and services offered on the Website;
• To provide You with information about products and services available on the Website and to send You information, materials, and offers from Centreal Bazaar;
• To send You important information regarding the Website, changes in terms and conditions, user agreements, and policies and/or other administrative information;
• To send You surveys and marketing communications that Centreal Bazaar believes may be of interest to You;
• To personalize Your experience on the Website by presenting advertisements, products and offers tailored to Your preferences;
• To help You address Your problems incurred on the Website including addressing any technical problems;
• If You purchase any product or avail of any service from the Website, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service;
• For proper administering of the Website;
• To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
• To improve the services, content and advertising on the Website;
• To provide value added services such as Single Sign On. Single Sign On shall mean a session/user authentication process that permits a user to enter his/her name or mobile number or e-mail address or any combination thereof and password in order to access multiple websites and applications;
• To facilitate seamless purchase experience while making a transaction by pre-populating the OTP received through SMS by you
• To facilitate various programmes and initiatives launched by Centreal Bazaar or third-party service providers and business associates
• To analyse how our services are used, to measure the effectiveness of advertisements, to facilitating payments
• To conducting academic research and surveys
• To protect the integrity of the Website;
• To respond to legal, judicial, quasi-judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
• To conduct analytical studies on various aspects including user behaviour, user preferences etc.;
• To permit third parties who may need to contact users who have bought products from the Website to facilitate installation, service and any other product related support;
• To implement information security practices;
• To determine any security breaches, computer contaminants or computer viruses;
• To investigate, prevent, or take action regarding illegal activities and suspected fraud,
• To undertake forensics of the concerned computer resource as a part of an investigation or internal audit;
• To trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on any Website or by Centreal Bazaar;
• To enable a potential buyer or investor to evaluate the business of Centreal Bazaar (as further described in the Privacy Policy). [Individually and collectively referred to as ("Purposes")] You hereby agree and acknowledge that the Information so collected is for a lawful purpose connected with a function or activity of each of the Centreal Bazaar entities or any person on their respective behalf, and the collection of information is necessary for the Purposes. Information we collect Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address. Payment and billing information. We might collect your billing name, billing address and payment method when you buy a product/s. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Pine labs, Razor pay, visa, master. Rupay. Information you post. We collect the information you post in a public space on our website or on a third-party social media site belonging to centrealtohome.com. Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, product/s you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also. Other information. If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. We collect information in different ways. We collect information directly from you. We collect information directly from you when you register for an event or buy a product/s. We also collect information if you post a comment on our websites or ask us a question through phone or email. We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website. Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also, they may be used to track your return visits to the website. We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address. Use of your personal information We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes. We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest. We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. We use information for security purposes. We may use information to protect our company, our customers, or our websites. We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us, we'll enrol you in our newsletter. We use information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase. We use information as otherwise permitted by law. Sharing of information with third-parties We will share information with third parties who perform services on our behalf. We share information with vendors who help us in product sales, product sellers, manage our online registration/sales process or payment processors or transactional message processors. Some vendors may be located outside of India. We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies. We will share information with our business partners. This includes a third party who provides or sponsors an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies. We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction. We may share your information for reasons not described in this policy. We will tell you before we do this. Email Opt-Out You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email
[email protected]. It may take about 7 days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases. Children’s Privacy Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, we may require Your parent's consent before We collect and use that information Third party sites If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites. Visitors Options If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website. Updates to this policy This Privacy Policy was last updated on 14/7/2021. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check Security & Retention The security of your Personal Information is important to us. Centreal Bazaar strives to ensure the security of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, Centreal Bazaar adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Centreal Bazaar stores Your Personal Information. Each of the Centreal Bazaar entity shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of Your Information. Provided that Your right to claim damages shall be limited to the right to claim only statutory damages under Information Technology Act, 2000 and You hereby waive and release all Centreal Bazaar entities from any claim of damages under contract or under tort. If you choose a payment gateway to complete any transaction on Website then Your credit card data may be stored in compliance with industry standards/ recommended data security standard for security of financial information such as the Payment Card Industry Data Security Standard (PCI-DSS). Centreal Bazaar may share your Information with third parties under a confidentiality agreement which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the Purpose. However, Centreal Bazaar is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. Centreal Bazaar is not liable for any loss or injury caused to You as a result of You providing Your Personal Information to third party (including any third-party websites, even if links to such third-party websites are provided on the Website). Notwithstanding anything contained in this Policy or elsewhere, Centreal Bazaar shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below). A Force Majeure Event shall mean any event that is beyond the reasonable control of Centreal Bazaar and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network,, computer crashes, breach of security and encryption (provided beyond reasonable control of Centreal Bazaar), power or electricity failure or unavailability of adequate power or electricity. While We will endeavour to take all reasonable and appropriate steps to keep secure any Personal Information which We hold about You and prevent unauthorized access, you acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information. You agree that all Personal Information shall be retained till such time required for the Purpose or required under applicable law, whichever is later. Non-Personal Information will be retained indefinitely. User discretion and opt out You agree and acknowledge that You are providing your Information out of your free will. You have an option not to provide or permit Centreal Bazaar to collect Your Personal Information or later on withdraw Your consent with respect to such Personal Information so provided herein by sending an email to the grievance officer or such other electronic address of the respective Centreal Bazaar entity as may be notified to You. In such case, you should neither visit any Website nor use any services provided by Centreal Bazaar entities nor shall contact any of Centreal Bazaar entities. Further, Centreal Bazaar may not deliver products to You, upon Your order, or Centreal Bazaar may deny you access from using certain services offered on the Website. Jurisdiction If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India. Legal Disclaimer We reserve the right to disclose your personally identifiable information as required by law, in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request and to any other third party without your prior consent to do so. Grievance Officer In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the